Dear Martin,

We want to take this opportunity to thank you and those who work with you for the outstanding work you do, not only in carpet cleaning but also in cleaning the common areas. We get many positive comments from the residents, much like the note attached to this letter.

Since the first day you came into our office and we contracted with you to do carpet cleaning, we have been impressed with your professionalism, your dependability and your friendly manner.

Last week, we had a meeting with residents from the Orchards (Buildings R and S). The residents remarked on how the cleaners actually clean the base boards and windows and how thorough they are.

Your fine work makes our life much easier here in the office, so a warm THANK YOU.

We hope you and your family have a fabulous vacation. See you when you return.

Sincerely,

Staff at Burbank Heights and Orchards